Privacy Policy

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Redwave Industrial (“Redwave,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, platforms, and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following types of personal data:

• Account and Contact Information: Name, email address, telephone number, company name, job title, and billing details.
• Service Usage Information: Data regarding how you interact with our Services, including access times, pages viewed, and features used.
• Technical Information: IP addresses, browser type and version, device identifiers, operating system, cookies, and similar tracking technologies.
• Content You Provide: Information submitted through forms, uploads, communications, feedback, or customer support requests.

We process personal information for purposes including:

• Delivering, operating, and improving our Services
• Account management, billing, and customer support
• Communicating updates, security notices, and service-related information 
• Conducting research, analytics, and business development
• Detecting, investigating, and preventing fraud, misuse, or security incidents
• Complying with applicable laws, regulations, and legal processes

We do not sell personal information. We may share information as follows:

• Service Providers: With trusted third-party vendors who provide hosting, payment processing, analytics, and other business support services under contractual confidentiality obligations.
• Affiliates and Business Partners: To facilitate joint offerings or integrations.
• Legal and Regulatory Requirements: To comply with applicable law, respond to lawful requests, or protect rights, safety, or property.
• Business Transactions: In connection with mergers, acquisitions, financing, or sale of company assets.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When data is no longer required, we securely delete or anonymize it.

Depending on your location, you may have certain rights with respect to your personal information, including the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent (where applicable)
• Opt out of receiving marketing communications
• Exercise rights under applicable privacy laws (e.g., GDPR, CCPA)
   

Requests to exercise rights may be submitted to us using the contact information below.

If you are located outside the jurisdiction where our Services are hosted, your information may be transferred to countries that may not provide the same level of data protection. We implement appropriate safeguards, such as contractual clauses, to protect such transfers.

We maintain appropriate administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is entirely secure.

Our Services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” If changes are material, we will provide additional notice as required by law.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Redwave Industrial
Email: [privacy@redwaveindustrial.com]
Phone: 832-271-3161